This Privacy Policy explains how Neriva LLC, d/b/a Omicron AI Software (omicronsoftware.ai), with its registered address at 7901 4th St. N., Ste. 300, St. Petersburg, FL 33702 ("Company," "we," "us," or "our"), handles personal information.
We keep this simple. We collect the information we need to answer messages, book calls, evaluate projects, deliver services, and keep basic business records.
1. Information We Collect
1.1 Information You Give Us. We collect information you choose to provide, such as your name, email address, company name, project details, messages, call notes, files, and materials you share with us.
1.2 Booking Information. We use Cal.com to book consultation calls. When you book a call, Cal.com may collect booking details such as your name, email address, selected time, answers to booking questions, and related scheduling information. We receive the booking information needed to schedule and prepare for the call.
1.3 Consultation, Discovery, And Development Information. If you attend a consultation, discovery session, or development meeting, we collect the information discussed during that interaction. With your consent, we may record calls for internal note-taking and project delivery.
1.4 Payment And Business Records. If you buy paid services, we may collect payment confirmation details, invoice information, and related business records. We do not need or store full payment card details.
1.5 Basic Website Data. Our website and hosting providers may process technical data such as IP address, browser type, device type, pages visited, referring pages, and timestamps. The site may also use browser local storage to remember display preferences or local app state.
2. How We Use Information
We use personal information to respond to inquiries, schedule calls, prepare for consultations, conduct discovery, prepare implementation plans, provide development services, send operational messages, manage invoices and payments, keep business records, enforce agreements, protect our rights, and comply with law.
We do not sell personal information. We do not use personal information for third-party advertising.
3. How We Share Information
We share personal information only as needed with service providers that help us operate the business, such as Cal.com for booking, hosting providers, email providers, payment processors, and professional advisors. We may also disclose information if required by law, to protect our rights, or with your consent.
4. Cal.com
Consultation calls are booked through Cal.com. Cal.com processes booking information under its own privacy policy and may use its own subprocessors to provide scheduling, reminders, conferencing, and related services.
You can read Cal.com's privacy policy at https://cal.com/privacy.
5. Retention
We keep personal information for as long as reasonably necessary to provide services, manage the business relationship, comply with legal and accounting obligations, resolve disputes, enforce agreements, and maintain business records. Call recordings, if any, are kept only as long as reasonably needed for notes, planning, or service delivery.
6. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
7. Your Choices And Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to our use of your personal information. You can make a request by emailing komninos@omicronsoftware.ai. We may need information to verify your identity and authority before responding.
8. International Processing
We are based in the United States. If you access our website or services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.
9. Children's Privacy
Our website and services are for businesses and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
10. Links To Other Websites
Our website may link to websites or services operated by third parties. We are not responsible for the content, privacy practices, or security of those third-party websites or services.
11. Changes To This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Changes are effective when posted unless the updated policy says otherwise.
12. Contact
Questions or requests about this Privacy Policy should be sent to komninos@omicronsoftware.ai.